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Frequently Asked QuestionsWhat is Merchant of Record (MOR) and why is it important?

The Merchant of Record (MOR) is the entity or business that holds the merchant account with the processing bank. This business has a direct contract with the processing bank to deposit the payments processed to the business’s checking account. 

Larger businesses (i.e. property managers who represent more than a few rental properties) benefit from holding a Merchant of Record processing account in many ways. Their rates are more customizable, and MORs have direct access to the processor for chargeback help and security compliance.  Being the Merchant of Record puts you in charge of your money.

Feel free to watch our Video about Merchant of Record to learn more.


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