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Frequently Asked Questions How long do payments take to process?

•    Credit and debit card deposits are typically in your bank account within 72 hours.  
•    ACH Debits (typically guest payments) generally post to your bank account within 3-5 days from the day you entered for processing.  
•    ACH Credits (typically owner payments or guest refunds) happen in two steps – first a verification of funds is processed, and then the funds are sent to the recipient, who should receive their credited funds within 5-7 business days from the day you entered the credit for processing.  

Typically, a payment can take anywhere from 24 hours up to three days to process the payment. The reason for this time is because the transaction process goes through a number of steps to get from one bank account to another. 

Funds will be available in your bank account normally between 24 to 48 business hours from the time that a batch is received by the acquiring/processing bank. It is a common misconception that funds will be available 24 to 48 hours after a transaction, but this time is actually measured from the time of the batch.
Once a batch is received by the processing bank, the funds transfer is initiated. The funds are withdrawn from the customer’s account almost immediately, and the merchant's bank will hold the funds for 24 to 48 hours until the transfer is finalized. This wait period is also a fraud prevention measure. Sometimes a merchant's bank will have a policy to hold the funds for longer than 48 hours. There is nothing that the processor can do to speed up the transaction. 

When transactions are processed on the weekend or holiday, the funds will take extra time for the transfer. The banking systems are closed on the weekends, which causes the delay. Again, changing processing companies will not speed up the transfer of funds for transactions processed on the weekend or on holidays.


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