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Frequently Asked QuestionsHow does AscentZeroCost work?

If a sale can be surcharged, the surcharge will be calculated and presented to the guest. They must approve the new amount before the transaction can be completed. If it cannot be surcharged, the transaction will run like normal and will not be presented for approval. The receipt must show the total amount of the credit card fee as a separate line item.

*Please note the surcharge calculation will automatically be applied to refunds as well, however there is an option to override if necessary.

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