Frequently Asked QuestionsWhy should I consider AscentZeroCost?

AscentZeroCost is a solution that offers cost-savings throughout every part of your business.

•     Save BIG money on processing fees
•     Use the money saved on processing to invest in other areas of your business
•     Remove credit card fees from your advertised pricing for a lower price point than your competitors, which also helps in SEO results
•     Keep the transaction even if the guest/client elects to not pay the surcharge fee
•     Clients can opt to pay by debit card, ACH, cash, or check and avoid paying this fee
•     Clients want to rack up their rewards points on their credit cards, so many will still pay via credit card
•      Property owners prefer a management company option with lower or no processing fees

FAQ Topics

Other Topics in
AscentZeroCost

• How does AscentZeroCost work?
• What is the AscentZeroCost Program?
• Why should I consider AscentZeroCost?
• How do I communicate to my customers why I’m doing this?
• Can I utilize AscentZeroCost on both credit and debit card purchases?
• What is the process that a merchant must follow in order to utilize AscentZeroCost? How hard is the process to start?
• Am I required to disclose the surcharge to my customers?
• What happens if there is a cancellation- is the surcharge refunded?
• When processing any chargebacks can the surcharge amount be included?
• Can I choose which types of cards I add a surcharge to?
• I operate offices in multiple states. I understand state laws prohibit me from surcharging in some states where I operate, but not others – does that mean I can still surcharge in the states where allowed?
• Why should I trust ASCENT?
• What is a surcharge?

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